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MTE Consultants Acquires RIZZ Engineering, Strengthening Expertise in Structural Design and Precast Concrete

Endress+Hauser Canada’s Customer Experience Centre
Commercial & Retail

Endress+Hauser Customer Experience Centre

Partners

Endress + Hauser, Geo-Xergy Systems G.S. Wark Construction, GSP Group, McCallum Sather Architects, RWDI, WSP, Zon Engineering

Key personnel

Kayam Ramsewak, P.Eng., C.E.T.

Project overview

Driven by ambitious sustainability goals, Endress+Hauser set out to build a new Burlington-based Customer Experience Centre that would support organizational growth and foster employee engagement. The resulting facility—twice the size of their former space—houses office and recreational areas, a collaboration lab, and fully equipped training and repair facilities.

The two-storey building was designed to meet net-zero energy and zero carbon building standards, with the goal of achieving LEED Gold certification. Every aspect of the building’s design and construction reflects a commitment to environmental responsibility and operational efficiency.

MTE's Involvement

MTE was proud to contribute to this project by providing civil engineering services that laid the groundwork for the facility’s sustainable infrastructure.

Our scope included:

  • Site grading and servicing design
  • Stormwater management planning
  • Integration of low-impact development (LID) elements, including a bioswale to manage runoff naturally

Sustainability Highlights:

  • Solar Power: The facility is powered by 775 solar panels capable of generating 408,000 kWh annually—exceeding the company’s average usage of 350,000 kWh per year.
  • Geothermal Heating and Cooling: A geothermal system with 24 boreholes reaching 180 m deep, 9 km of piping, and 130 heat pumps maintains an indoor temperature of 20°C year-round.
  • Energy-Efficient Envelope: South-facing windows maximize solar gain, while a triple-glazed façade minimizes heat loss and enhances energy performance.

These features collectively make the Endress+Hauser Customer Experience Centre one of the most energy-efficient and environmentally advanced commercial buildings in Canada.

In recognition of its sustainable design and engineering excellence, the project was awarded the SAB Canadian Green Building Award (2023) in the Commercial/Industrial (Large) category.