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MTE Consultants Acquires RIZZ Engineering, Strengthening Expertise in Structural Design and Precast Concrete

Accessibility

MTE consultants multi-year accessibility plan

Statement of commitment

Our work spans residential, commercial, industrial, and public spaces—helping communities grow safely and sustainably. We bring technical expertise and local insight to every project.

As part of MTE’s commitment to accessibility, our multi-year plan outlines actions that have been and, when necessary, will be implemented to meet our requirements under the Accessibilities for Ontarians with Disabilities Act (AODA). MTE will continue to work towards removing barriers that prevent people with disabilities from accessing our services.

This multi-year accessibility plan focuses on our initiatives in respect of the AODA’s Accessibility Standards including:

  • Customer Service Standards
  • Employment Standards
  • Information and Communication Standards
  • Design of Public Spaces
  • Feedback

This plan will be reviewed at least once every five years.

Customer service standards

MTE has and will continue to implement policies, practices, and training initiatives in accordance with AODA by taking the following steps:

  • Ensuring all new employees understand the company’s expectation regarding accessibility, new employees must successfully complete MTE’s Accessibility Quiz (implemented January 2012).
  • Implementing a policy outlining our commitment to accessibility for clients (implemented November 2011).
  • Training for our employees on accessibility standards as it pertains to people with disabilities.   (implemented November 2011).
  • Implementing a statement of our organization’s commitment to meet the accessibility needs of persons with disabilities in a timely manner and in compliance with the AODA’s Integrated Accessibility Standards (implemented as of July 2015).

Employment standards

MTE has and will continue to ensure inclusive employment practices for both recruitment and retention by taking the following steps:

  • Ensuring all job postings will include Human Resources contact information and indicate that job and workplace accommodations are available upon request (implemented January 2016).
  • Employment Offers include information on our internal accommodation process so when accommodations are required, there is adequate time for the company to work with new employees to ensure accommodations are in place prior to their start date (implemented October 2021).
  • Policies, procedures, and standard practices involving recruitment are reviewed annually and updated as required by the Integrated Accessibility Standards (implemented January 2016).
  • Taking employees’ disabilities and accommodation needs into account in respect of performance management and career development.
  • Ensuring processes are in place to support employee / workplace accommodation requests following absences from work and during an employee’s employment (Early and Safe Return to Work Procedure implemented April 2011 and AODA Customer Service Standard implemented November 2011).
  • When required, MTE will develop Individual Accommodation Plans that will be tailored to an employee’s specific needs regarding accommodation.
  • A Workplace Emergency Response Plan will be provided to employees who have indicated to the company that they have a disability and require assistance in the event of an emergency.

Information and communication standards

In accordance with the AODA’s Information and Communication Standards, MTE will:

  • Ensure MTE notifies the public and on request provides accessible formats and support for people with disabilities in a timely manner and at no additional cost.
  • Ensure that the company’s policies and procedures, notices of temporary disruptions and written feedback processes are available in various communication formats upon request.

Design of public spaces

MTE will comply with the required responsibilities under this Standard when applicable. MTE will also put in place procedures to prevent service disruption to accessible elements of its public spaces and in the event of a service disruption.

Feedback

MTE will maintain a feedback process to allow members of the public to comment about the way the company provides goods or services to persons with disabilities. Feedback from the public is welcomed as it may identify areas that require change and encourage continuous service improvements.

If you require an alternate format of any of the materials MTE provides, including website content, marketing materials and reports, or if you would like to provide feedback on our policies, please contact our AODA Officer in writing, by email or in person.

Contact

Stephanie Dell
Director, Human Resources
520 Bingemans Centre Drive Kitchener, ON N2B 3X9
519-743-6500 | sdell@mte85.com


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